Shipping policy

Processing Time:

Orders are processed within 3–7 business days (not including weekends or holidays). During sales or launches, processing times may be extended.


Shipping Time:

Once shipped, orders typically arrive within 3–7 business days depending on USPS/UPS delivery times.


Order Tracking:

A tracking number will be emailed to you once your order has shipped. Please allow 24–48 hours for tracking to update.


Wrong Address Disclaimer:

Please double-check your shipping address. If the address is entered incorrectly, we are not responsible for lost packages. Once an order is shipped, we cannot make changes.


Lost or Stolen Packages:

Mulan Bella Beauty is not responsible for packages marked as delivered by the carrier. If this occurs, please contact USPS/UPS directly to file a claim.